Project Manager
Department: CRG360
CRG is actively seeking high-energy, positive, team-oriented, professionals to join our CRG360 Project Management Team. Applicants should be experienced in managing multiple phases of the digital litigation support life cycle as it relates to Forensics, E-Discovery, Digital Document Review and Digital Document Production. Position also requires a high level of attention to detail, organization and excellent customer service skills.
Responsibilities will include, but are not limited to:
- Managing the day-to-day communication with clients regarding their CRG360 project.
- Leading proactive planning meetings with clients, in order to create custom project policies and procedures that meet client’s expectations while using best practices to leverage CRG’s software tools.
- Support the CRG sales team to develop a Statement of Work (SOW) for each project.
- Proactively working with all departments involved in the project life cycle.
- Tracking delivery schedules, ensuring proper quality assurance, meeting of deadlines and managing changes in work scope.
- Conducting web-based and on-site training for law firm and corporate customers.
- Prompt and proactive communication to all parties (internal and external) to ensure client satisfaction.
- Willingness to work on a flexible work schedule to support customers in different time zones in the US.
Qualifications: (in addition to those listed above)
- College degree or equivalent experience (a combination of paralegal and technical background is ideal).
- Excellent oral and written communication skills, responsiveness, and attention to detail.
- Good understanding of the Microsoft Office software, common email systems, and basic networking concepts.
- Familiarity with one or more software packages such as Summation, Concordance, or other web-based review tools is a plus.
- 1 - 2 year experience with electronic discovery firms or litigation support groups at law firms.
Account Manager
E-Discovery / litigation support Account Manager. CRG is looking for a technically proficient, ambitious, honest and energetic Sr. Account Manager. CRG is a top provider of Electronic Data Discovery and Document Services to area law firms and corporate legal departments. We offer a fast paced, positive, interactive atmosphere that utilizes state of the art technology and cutting edge software. Conveniently located to Metro.
Duties:
- Identify and develop business opportunities and relationships within a territory of large Law firms/corporations.
- Sell our entire line of Electronic Data Discovery services - with a focus on data conversion and digital document imaging
- Develop and maintain lasting relationships with clients - both existing and new. Generate new business within accounts and follow up on leads and prospects.
- Maintain professional and technical knowledge through team interaction and training sessions to keep up to date with the latest industry advancements.
- Work in a very team based, friendly and energetic environment while achieving goals and quotas. Provide the absolute highest level of customer service to your clients.
Skills/Qualifications:
Litigation Support Industry experience strongly preferred, but will train right individual. In addition to solid sales fundamentals, candidate should have motivation, integrity, and strong computer skills.
For employment inquires please contact our human resource contacts at the appropriate location.
